Waqar Ahmed
Defending global organizations with CrowdStrike's Falcon Complete MDR. Pioneering AI-augmented security operations to stay ahead of evolving threats.
I'm a Security Advisor and Subject Matter Expert for Identity Protection at CrowdStrike's Falcon Complete — an elite Managed Detection & Response (MDR) service. With 10+ years across 3rd line IT infrastructure, service delivery, and cybersecurity, I help SMB to Enterprise customers close security gaps and strengthen their posture.
My journey spans from designing the University of Northampton's £350M data centre as a Senior Systems Engineer, to leading campus-wide zero trust implementations, to building SOC labs for malware analysis at CyberClan — each role deepening my expertise in securing complex environments.
What sets me apart is my commitment to AI-augmented security operations. I actively integrate artificial intelligence into my daily workflows — from automated threat analysis to intelligent incident triage — pushing the boundaries of what's possible in modern cyber defense. I also believe in giving back by teaching IT and security fundamentals to the community.
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waqar.ahmed
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Security Advisor — Falcon Complete
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24/7/365 — protecting global endpoints
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AI + Cybersecurity = Future of Defense
AI isn't replacing security professionals — it's supercharging them. Here's how I integrate AI into every layer of the security stack to build faster, smarter, and more resilient defenses.
AI-Powered Threat Hunting
Leveraging large language models to analyze threat patterns, correlate indicators of compromise, and surface hidden attack vectors across massive datasets in real-time.
Automated Incident Triage
Building AI agents that pre-process security alerts, classify severity levels, and provide contextual enrichment — dramatically reducing mean time to respond (MTTR).
Intelligent Report Generation
Using AI to transform raw forensic data into comprehensive incident reports, executive summaries, and compliance documentation — saving hours of manual effort.
Security Automation Pipelines
Designing end-to-end automation workflows that chain AI models with security tools — from detection to containment — creating self-healing security postures.
AI-Augmented Code Review
Integrating AI assistants into development workflows to catch security vulnerabilities, review infrastructure-as-code, and enforce security best practices before deployment.
Predictive Defense Modeling
Employing machine learning models to predict attack surfaces, identify vulnerability trends, and proactively harden systems before threats materialize.
"AI is the force multiplier that turns a single defender into an army."
My mission is to demonstrate that the future of cybersecurity is human expertise amplified by artificial intelligence — not replaced by it.
Security Advisor - Falcon Complete
- >Subject Matter Expert (SME) for CrowdStrike Identity Protection, helping SMB, Mid-Market and Enterprise customers with successful ITP implementation, documentation and tuning.
- >Advise customers on security gaps and align CrowdStrike modules — Identity, Applications, Vulnerability Management, Endpoint Security — to Falcon Complete operating standards.
- >Liaise with cross-business functions to troubleshoot technical issues, manage escalations, and deliver onboarding, service reviews and product walkthrough sessions.
- >Proactively identify and close security gaps across customer environments, sharing knowledge and stepping up to lead in critical situations.
Security Operations Centre Engineer
- >Built a lab environment for SOC engineers to test SIEM, Sysmon and Sigma rules by detonating malware and analysing triggered events for false positives before production deployment.
- >Completed CrowdStrike Identity Protection and Horizon training; onboarded clients for POC and remediated cloud security misconfigurations improving security posture.
- >Migrated CyberClan internal website, introduced WAF and Cloudflare CDN with DDoS mitigation rules. Implemented Secure Email Gateway integrating with O365 and GSuite.
- >Recognised repeatedly by CSMs, Sales colleagues and Director of Global Operations for outstanding contributions.
Cyber Security Engineer
- >Led day-to-day IT security campus wide — investigation, diagnosis and remediation of incidents generated by automated systems across service desk, infrastructure and networks.
- >Led zero trust network implementation project including web filtering, DNS filtering, documentation, deployment and tuning to university requirements.
- >Implemented LastPass with Azure AD federated auth and MFA conditional access policies for privileged account governance. Led EDR compliance project across all endpoints.
- >Drafted IT admin account policy, conducted internal investigations with HR, and managed risk profile and performance dashboards.
Senior Systems Engineer
- >Service Owner for multiple IT services using ITIL framework. Designed and implemented private cloud using Microsoft System Centre Suite (VMM, SCOM, DPM, SCORCH).
- >Key team member designing the University's new £350M waterside campus data centre — from physical servers to hyper-converged virtual infrastructure using Hyper-V and Storage Spaces Direct.
- >Migrated PKI infrastructure, implemented Microsoft Direct Access, deployed MFA with Azure/O365, and managed backup, disaster recovery and monitoring services.
- >Led print consolidation project reducing 1,600 printers to 120 MFPs with cloud secure follow-me printing, saving significant resources and management overhead.
15+ industry-recognized certifications spanning endpoint security, cloud architecture, AI engineering, and enterprise infrastructure — all verifiable on Credly.
CrowdStrike Certified Identity Specialist (CCIS)
CrowdStrike — 2024
Identity ProtectionCrowdStrike Certified Falcon Administrator (CCFA)
CrowdStrike — 2023
Endpoint SecurityMicrosoft Certified: Azure Fundamentals
Microsoft — 2020
CloudMCSE: Core Infrastructure
Microsoft — 2019
InfrastructureMCSE: Cloud Platform and Infrastructure
Microsoft — 2017
Cloud InfrastructureMCSA: Windows Server 2012
Microsoft — 2017
Server AdminITIL Certificate in IT Service Management
AXELOS — 2014
Service ManagementGenerative AI for Everyone
AI Certification
Artificial IntelligenceLearning Splunk Fundamentals
Splunk — 2021
SIEMPowerShell Scripting for Server Admin
Microsoft — 2019
AutomationIn Progress
Additional Certifications
Education
BSc (Hons) Computer Networking — University of Northampton
Final Year Project: Availability of Education Resources Across Platforms (Citrix, Microsoft Identity, VMware)
Security Operations
Cloud & Infrastructure
AI & Automation
Whether you want to discuss cybersecurity strategy, explore AI integration opportunities, or collaborate on the future of defense technology — I'm always open to connecting.
$ echo "Looking forward to hearing from you"
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